Privacy Statement

Updated Jan 7th, 2023

At claudiachan.com, we prioritize the privacy of our clients and are committed to safeguarding your personal information. This Privacy Statement outlines the types of information we collect, how we use it, and the measures we take to protect your privacy while using our coaching services and accessing our membership platform.

Information Collection and Use

We collect personal information from you when you sign up for our membership, register for our Zoom calls, or enroll in our courses. This information may include your name, email address, phone number, billing information, and any other information you choose to provide. We may also collect information about your interactions with our website, such as your IP address, browser type, and browsing behavior.

We use your personal information for the following purposes:

  • To provide you with access to our membership platform, Zoom calls, and courses.
  • To communicate with you regarding our services, updates, promotions, and other relevant information.
  • To process payments and manage your membership account.
  • To improve our website, services, and overall user experience.
  • To maintain the security and integrity of our website and membership platform.
  • Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties, except when required by law, or with your explicit consent. We may share your information with trusted service providers who assist us in providing our services, such as payment processors, web hosting providers, and email service providers. These service providers are required to protect your personal information and use it only for the purposes for which it was disclosed.

Security

We implement reasonable security measures to protect your personal information against unauthorized access, loss, or misuse. While we strive to maintain the highest level of security, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You have the right to access, update, or delete your personal information at any time. You can manage your account settings, update your profile, or unsubscribe from our mailing list through the links provided in our emails or by contacting us directly. If you have any questions or concerns about our Privacy Statement or the handling of your personal information, please contact us at [your email address].

Changes to This Privacy Statement

We reserve the right to update or modify this Privacy Statement at any time to reflect changes in our practices or as required by law. We will notify you of any significant changes by posting an update on our website or via email. Your continued use of our services following any updates to this Privacy Statement constitutes acceptance of those changes.

Contact Us

If you have any questions or concerns about our Privacy Statement or our data practices, please contact us using our contact form.